About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Site Leader • Lead
Overview
Gopuff is hiring a Site Leader II to oversee operations in Philadelphia. You'll lead a team focused on delivering exceptional customer experiences. This role requires strong leadership skills and the ability to manage a fast-paced environment.
Job Description
Who you are
You are a strong leader with a proven track record of managing teams in a fast-paced environment. Your entrepreneurial spirit drives you to take initiative and lead by example, ensuring that your team is motivated and focused on delivering exceptional service. You possess a positive attitude and the grit to tackle challenges head-on, inspiring those around you to do the same. Your ability to communicate effectively and build relationships with team members and stakeholders is key to your success in this role.
You thrive in an intense operational setting, where your leadership skills can shine. You understand the importance of executing strategies that enhance customer satisfaction and operational efficiency. Your experience in managing teams, including Shift Leaders and Field Operations Associates, equips you with the skills necessary to oversee complex operations and ensure that all team members are aligned with the company's goals.
What you'll do
As the Site Leader II at Gopuff, you will be responsible for leading a local team of Shift Leaders and Field Operations Associates. Your primary focus will be on overseeing the facility's operations, ensuring that everything runs smoothly and efficiently. You will also manage a team of independent Driver Partners, coordinating their efforts to deliver a perfect experience for customers. Your leadership will be crucial in driving performance and achieving operational excellence.
You will implement strategies to enhance team performance and customer satisfaction, regularly assessing the effectiveness of operations and making necessary adjustments. Your role will involve setting clear expectations for your team, providing guidance and support, and fostering a culture of accountability and excellence. You will also be responsible for training and developing team members, ensuring they have the skills and knowledge needed to succeed in their roles.
What we offer
Gopuff offers a dynamic work environment where you can make a significant impact on the operations team. You will have the opportunity to lead a dedicated team and contribute to the company's mission of delivering exceptional service to customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of Gopuff and making a difference in the lives of our customers.
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