About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is hiring a Site Manager to lead the Field Operations team in Columbus. You'll oversee facility operations and manage a team focused on delivering exceptional customer experiences. This role requires strong leadership and operational skills.
Job Description
Who you are
You are an entrepreneurial leader with a proven track record in operations management. You thrive in fast-paced environments and possess the drive and grit to lead a team effectively. Your positivity and enthusiasm for challenges inspire those around you, and you are committed to putting customers first. You have experience managing teams and understand the importance of operational excellence in delivering a perfect customer experience.
You are skilled in team leadership and have a knack for motivating others. You understand the dynamics of managing both direct reports and independent contractors, ensuring that everyone is aligned with the company's goals. Your ability to communicate effectively and foster a collaborative environment is key to your success in this role.
What you'll do
As a Site Manager at Gopuff, you will lead a local team of Shift Leaders and Field Operations Associates, overseeing the daily operations of the facility. You will be responsible for ensuring that your team is focused on delivering exceptional service to customers. Your leadership will directly impact the success of the territory, as you will be accountable for executing operational strategies and driving performance.
You will work closely with your team to identify areas for improvement and implement best practices that enhance efficiency and customer satisfaction. Your role will involve regular communication with Driver Partners, ensuring that they are well-supported and aligned with operational goals. You will also be responsible for training and developing your team, fostering a culture of continuous improvement and accountability.
What we offer
Gopuff offers a dynamic work environment where you can make a significant impact. You will have the opportunity to lead a dedicated team and shape the operational strategies that drive success. We value our employees and provide opportunities for professional growth and development. Join us in our mission to deliver a perfect experience for our customers and be part of a company that puts people first.
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