About Gorgias
The AI platform transforming eCommerce customer support
Key Highlights
- Over 15,000 eCommerce brands served, including Steve Madden
- Raised $101.4 million in Series C funding
- Headquartered in Yerba Buena, San Francisco, CA
- Streamlines customer support with AI-driven tools
Gorgias is a leading conversational AI platform designed specifically for eCommerce, empowering over 15,000 brands like Princess Polly, Steve Madden, and Marine Layer to enhance customer experience. Headquartered in Yerba Buena, San Francisco, Gorgias has raised $101.4 million in Series C funding, a...
π Benefits
Gorgias offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget t...
π Culture
Gorgias fosters a culture that prioritizes innovation and customer-centricity, with a strong emphasis on leveraging AI to enhance the eCommerce experi...
Overview
Gorgias is hiring a People Ops Generalist to enhance employee experience and support the People team. You'll work collaboratively across various functions to foster a positive workplace culture. This role requires experience in people operations and a commitment to diversity and inclusion.
Job Description
Who you are
You have a strong background in people operations, ideally with experience in creating exceptional employee experiences. You understand the importance of fostering a positive workplace culture and are committed to diversity and inclusion initiatives. Your collaborative spirit allows you to work effectively with various teams across the organization, ensuring that every employee feels valued and supported.
You are detail-oriented and possess excellent communication skills, enabling you to handle various HR functions with ease. You thrive in a globally distributed team environment and are comfortable navigating the complexities of remote work dynamics. Your proactive approach to problem-solving helps you identify areas for improvement within the employee experience.
What you'll do
As a People Operations Generalist, you will play a key role in supporting the People team by managing various HR functions, including onboarding, employee engagement, and performance management. You will collaborate closely with the People Experience and Talent Acquisition teams to ensure a seamless experience for all employees. Your responsibilities will include developing and implementing HR policies and procedures that align with the company's mission and values.
You will also be involved in promoting diversity and inclusion initiatives, ensuring that Gorgias remains an inclusive workplace where everyone can thrive. By gathering feedback from employees and analyzing data, you will help identify opportunities for enhancing the overall employee experience. Your role will require you to stay updated on HR best practices and trends, allowing you to bring innovative ideas to the team.
What we offer
At Gorgias, we believe in creating an exceptional environment for our employees. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic and supportive team that values collaboration and innovation. Join us in shaping the future of Conversational Commerce and making a meaningful impact in the ecommerce industry.
Interested in this role?
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