Vp Marketing • Lead

Who you are

You have a proven track record in marketing leadership, ideally with 10+ years of experience in the tech or e-commerce sectors — you've successfully driven marketing strategies that enhance customer engagement and brand loyalty. Your expertise in Conversational Commerce is complemented by a deep understanding of AI technologies and their application in enhancing customer experiences.

You possess strong analytical skills, allowing you to make data-driven decisions that optimize marketing efforts — you understand the importance of metrics and KPIs in measuring success and are comfortable using analytics tools to track performance. Your leadership style fosters collaboration and innovation, encouraging your team to think creatively and push boundaries.

You are passionate about building inclusive teams and understand the value of diverse perspectives in driving innovation — you actively promote a culture of diversity and inclusion within your organization, ensuring that all voices are heard and valued.

What you'll do

As the VP Marketing at Gorgias, you will spearhead the development and execution of marketing strategies that position the company as a leader in Conversational Commerce — you will oversee all marketing initiatives, from brand awareness campaigns to customer engagement strategies. Your role will involve collaborating closely with product and engineering teams to ensure that marketing efforts align with product capabilities and customer needs.

You will lead a team of marketing professionals, providing mentorship and guidance to help them grow in their roles — you will set clear objectives and expectations, fostering an environment of accountability and high performance. You will also be responsible for managing the marketing budget, ensuring that resources are allocated effectively to maximize ROI.

Your responsibilities will include analyzing market trends and customer feedback to inform marketing strategies — you will leverage insights to refine messaging and positioning, ensuring that Gorgias resonates with its target audience. You will also represent the company at industry events and conferences, showcasing Gorgias' innovative solutions and thought leadership.

What we offer

At Gorgias, we offer a dynamic work environment where innovation is encouraged and valued — you will have the opportunity to work with cutting-edge technology and be part of a team that is shaping the future of e-commerce. We provide competitive compensation and benefits, along with opportunities for professional development and growth.

We believe in work-life balance and offer flexible working arrangements to support our employees' well-being — our commitment to diversity and inclusion ensures that everyone feels welcome and supported in their roles. Join us in making Conversational Commerce a reality and be part of a mission-driven organization that values creativity, collaboration, and customer-centricity.