Site Reliability Engineer • Lead

Who you are

You have extensive experience in site reliability engineering, with a proven track record of enhancing system performance and availability. Your background includes leading initiatives that redefine operational excellence, and you are passionate about mentoring others in best practices for reliability. You thrive in collaborative environments, working closely with diverse teams to implement innovative technologies that drive results. Your expertise in managing mission-critical systems ensures that you can make a meaningful impact on the reliability and scalability of platforms. You are committed to fostering a culture of reliability and continuous improvement within your team.

Desirable

Experience with cloud platforms and modern infrastructure tools is a plus, as is familiarity with monitoring and alerting systems. You understand the importance of aligning team values with operational goals and are eager to share your knowledge with others. You are adaptable and open to exploring new technologies that can enhance system performance and resilience.

What you'll do

In this role, you will take charge of ensuring the performance, availability, and resilience of Groupon's platforms. You will lead initiatives that focus on operational excellence, collaborating with various teams to implement best practices and cutting-edge technologies. Your responsibilities will include overseeing system monitoring, incident management, and capacity planning to ensure that systems operate smoothly and efficiently. You will also mentor team members, helping them develop their skills and understanding of site reliability engineering principles. Your leadership will be crucial in driving the team's success and fostering a culture of innovation and accountability.

What we offer

Groupon provides a dynamic work environment where you can make a significant impact on the company's transformation journey. You will have the opportunity to work with a talented team of professionals who are committed to helping local businesses thrive. The company values innovation and risk-taking, offering a culture that celebrates success and encourages personal growth. As a Lead Site Reliability Engineer, you will enjoy a role that combines technical expertise with leadership, allowing you to shape the future of Groupon's operational excellence. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.