Customer Operations • Entry-Level

Who you are

You are an enthusiastic individual eager to jumpstart your career in client services. You thrive in team-oriented environments and are committed to delivering excellent results for clients. Your strong communication skills will help you build connections with industry experts and your leadership team. You are open to learning and developing your project management and customer service skills through hands-on mentorship.

You possess a keen interest in innovative and strategic problem-solving, which will be essential as you help source and recruit top industry subject matter experts into the Guidepoint network. Your ability to manage time effectively will allow you to balance multiple tasks and projects while maintaining a focus on quality and client satisfaction.

What you'll do

As a Client Service Intern, you will connect Guidepoint’s clients with the right subject-matter experts to inform their business decisions. You will take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. You will participate in a structured internship program that includes formal hands-on training, a weekly learning series, and social networking outings.

You will contribute to projects that involve performing industry research to identify current trends across various sectors. Your role will also include building and optimizing your resume for the modern application process, ensuring you are well-prepared for your future career. Throughout your internship, you will have the opportunity to network with leadership and gain insights into transitioning into the workforce successfully.

What we offer

Guidepoint is committed to your career growth and offers a supportive environment where you can develop your skills. You will receive mentorship from experienced professionals who will guide you in improving your project management and customer service abilities. The internship is paid and starts on April 27, providing you with valuable experience that will be beneficial throughout your career. You will also have the chance to engage in social networking outings, allowing you to build connections that can help you in your future endeavors.