Customer Operations • Entry-Level

Who you are

You are a recent graduate eager to kickstart your career in client services. You possess strong communication skills and a collaborative mindset, allowing you to work effectively within a team. Your ability to understand client needs and identify suitable experts is key to your success in this role. You are detail-oriented and organized, ensuring that you manage multiple client requests efficiently. You thrive in a fast-paced environment and are motivated to deliver excellent results for clients. You are open to mentorship and eager to learn from experienced professionals in the field.

What you'll do

As a Client Service Associate at Guidepoint, you will play a vital role in understanding your client’s unique business questions and identifying the experts who can best provide the answers. You will collaborate with Project Managers to develop strategies for satisfying each client project request. Utilizing platforms like LinkedIn and various online resources, you will identify the best experts for our clients to address their strategic or investment questions. Your responsibilities will include screening experts to determine their suitability for specific client projects and developing professional profiles to present to your clients. You will also have the opportunity to learn about different industries and disciplines, enhancing your project management and customer service skills.

What we offer

At Guidepoint, we are committed to your career growth and development. You will receive built-in mentorship to help you improve your project management and customer service skills. Our team-oriented and collaborative environment fosters excellence, and you will have hands-on leadership to guide your career trajectory. We value diversity and are dedicated to creating an equitable and welcoming environment for all employees. Join us to make a meaningful impact while advancing your career in client services.