Customer Operations • Entry-Level

Who you are

You are a recent graduate eager to kickstart your career in a dynamic environment. You possess strong communication skills and a collaborative mindset, allowing you to work effectively with project managers and clients. You are detail-oriented and have a knack for identifying the right experts to meet client needs. Your ability to utilize various online platforms for research will be key in your role. You are open to mentorship and are excited about the opportunity for career growth within Guidepoint.

What you'll do

As a Client Service Associate, you will play a vital role in understanding your client’s unique business questions and identifying the experts who can best provide the answers. You will work closely with Project Managers to develop strategies for satisfying each client project request. Utilizing platforms like LinkedIn, press releases, and case studies, you will identify the best experts for our clients to get their strategic or investment questions answered. You will also be responsible for screening experts to determine their suitability for each specific client project and developing professional profiles to present to your clients. This role will provide you with hands-on experience in project management and customer service, allowing you to deliver excellent results for clients.

What we offer

At Guidepoint, we are committed to your career growth and provide built-in mentorship to help you improve your project management and customer service skills. You will have the opportunity to work in a team-oriented and collaborative environment with hard-working professionals who strive for excellence. We believe in the importance of diversity and are dedicated to creating an equitable and welcoming environment for our community, regardless of background, identity, or experience. Join us and take the first step in your career with a company that values your contributions and supports your professional development.