Legal Product Specialist • Mid-Level

Who you are

You are an experienced lawyer with a background in top-tier firms, bringing a wealth of legal knowledge to the table. You thrive in environments where you can leverage your expertise to help clients integrate innovative solutions into their daily operations. Your ability to navigate complex legal frameworks and communicate effectively with diverse stakeholders sets you apart. You are comfortable working in ambiguous situations and are driven by a desire to push for excellence in all that you do. You understand the importance of customer relationships and are committed to ensuring their success with the tools you provide. You are adaptable and eager to learn, always looking for ways to enhance your skills and contribute to the team's success.

What you'll do

As a Legal Product Specialist at Harvey, you will play a crucial role in helping clients seamlessly integrate our platform into their workflows. You will collaborate closely with customers to understand their needs and drive adoption of our solutions. Your legal expertise will be instrumental in guiding clients through the implementation process, ensuring they maximize the value of our offerings. You will work alongside product and engineering teams to provide feedback and insights that shape the future of our platform. Your responsibilities will include conducting training sessions, creating user documentation, and providing ongoing support to ensure customer satisfaction. You will also be involved in identifying opportunities for expansion and renewal, helping to foster long-term relationships with our clients. Your role will require you to stay updated on industry trends and best practices, allowing you to provide informed recommendations to clients.

What we offer

At Harvey, we offer a unique opportunity to be part of a transformative journey in the legal and professional services sector. You will work with a motivated team that is deeply committed to our mission and values. We provide a supportive environment where you can grow both personally and professionally. Our culture emphasizes collaboration, innovation, and a strong focus on customer success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of work and making a meaningful impact in the legal industry.