
About Noetica
Transforming customer service with AI-driven solutions
Key Highlights
- Headquartered in New York City, NY
- AI solutions used by major clients like Vodafone and BT
- $10M raised in funding to enhance product development
- Team size of 50 dedicated professionals
Noetica is an AI-powered customer service automation platform based in New York City, enhancing contact center operations for clients like Vodafone and BT. With a focus on conversational AI and intelligent process automation, Noetica helps businesses streamline customer interactions and improve effi...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible remote work policies, and generous PTO to promote work-life balance....
🌟 Culture
Noetica fosters a culture of innovation and collaboration, emphasizing the importance of AI in transforming customer service while maintaining a human...
Overview
Noetica is hiring a Product Specialist to bridge engineering and sales, helping clients navigate their machine learning platform. This role requires expertise in legal and financial industries.
Job Description
Who you are
You have a strong understanding of machine learning and natural language processing, with experience in the legal or financial sectors. You excel at communicating complex technical concepts to non-technical stakeholders, ensuring that clients can effectively utilize the platform. Your collaborative spirit allows you to work seamlessly with cross-functional teams, driving innovation and efficiency in high-stakes environments. You are detail-oriented and possess a knack for problem-solving, which enables you to address client needs effectively. You thrive in a fast-paced environment and are eager to contribute to a growing company that values diversity and inclusion.
What you'll do
As a Product Specialist at Noetica, you will serve as a vital link between engineering and sales teams, becoming an expert in the capabilities of our machine learning platform. You will assist sophisticated deal professionals in navigating the platform during high-profile transactions, ensuring they understand how to leverage its features for optimal outcomes. Your role will involve collaborating with engineers to provide feedback on product enhancements based on client interactions. You will also participate in training sessions for clients, helping them to maximize the value of our solutions. Your insights will be crucial in shaping the product roadmap, as you relay client feedback and market trends to the development team.
What we offer
At Noetica, we offer a dynamic work environment where innovation is at the forefront. You will have the opportunity to work with a talented team dedicated to solving critical NLP problems in the capital markets. We value diversity and are committed to creating an inclusive workplace where everyone can thrive. Our competitive compensation package reflects our commitment to attracting top talent, and we provide opportunities for professional growth and development within the company.
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