Legal Product Specialist • Mid-Level

Who you are

You are an experienced lawyer with a strong background in legal services, ideally from a top-tier firm. You leverage your legal expertise to help customers seamlessly integrate Harvey into their daily workflows, driving adoption and increasing utilization. You thrive in environments that require collaboration and are comfortable navigating complex legal scenarios. Your ability to communicate effectively with both legal professionals and technical teams is crucial for success in this role. You are motivated by the opportunity to shape the future of legal services through innovative technology. You understand the importance of customer feedback and use it to inform product improvements and enhancements. You are committed to continuous learning and professional growth, eager to stay updated on industry trends and advancements.

What you'll do

As a Legal Product Specialist at Harvey, you will work closely with customers to ensure they are effectively utilizing the platform. You will provide training and support to help clients integrate Harvey into their workflows, ensuring a smooth transition and high levels of satisfaction. You will collaborate with product teams to relay customer feedback and suggest enhancements that align with user needs. Your role will involve analyzing customer usage data to identify opportunities for increased engagement and adoption. You will also participate in product demonstrations and presentations, showcasing the value of Harvey's solutions to potential clients. Your insights will help shape product development and marketing strategies, ensuring that Harvey remains at the forefront of legal innovation. You will be part of a dynamic team that values collaboration and excellence, working together to solve real problems in the legal industry.

What we offer

At Harvey, you will be part of a mission-driven team that is transforming the legal landscape. We offer competitive compensation and benefits, along with opportunities for professional development and growth. You will work in a fast-paced environment that encourages innovation and creativity. Our culture is built on collaboration, and you will have the chance to work closely with talented professionals who are passionate about making a difference in the legal field. We believe in the importance of work-life balance and provide flexible working arrangements to support our employees' needs. Join us in shaping the future of professional services and be part of a company that is making a significant impact in the industry.