About Hims & Hers
Men's wellness made easy and accessible
Key Highlights
- Headquartered in San Francisco, California
- Raised over $200 million in funding
- Serves hundreds of thousands of customers
- Offers treatments for hair loss and ED
Hims, headquartered in San Francisco, California, is a telehealth company specializing in men's wellness, offering treatments for hair loss, erectile dysfunction, and other health concerns. Since its founding in 2017, Hims has raised over $200 million in funding, serving hundreds of thousands of cus...
🎁 Benefits
Hims offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
Hims fosters a culture of transparency and innovation, focusing on leveraging technology to improve healthcare accessibility for men. The company valu...
Business Operations • Lead
Hims & Hers • Remote - Remote
Overview
Hims & Hers is hiring a Director of Business Operations to lead and inspire a team focused on improving customer experience through operational initiatives. This role requires strong leadership skills and experience in business operations.
Job Description
Who you are
You are an experienced leader with a proven track record in business operations, ideally within the health and wellness sector. You have a strong ability to scale teams and inspire others, ensuring that operational initiatives align with the company's growth strategy. Your collaborative nature allows you to work effectively with cross-functional teams, driving improvements that enhance the customer experience. You are data-driven and can uncover opportunities for operational enhancements that lead to a world-class service.
You possess excellent communication skills, enabling you to articulate strategies and operational goals clearly to your team and stakeholders. Your experience in developing scalable processes is complemented by a passion for innovation and a commitment to delivering high-quality solutions. You understand the importance of personalized health solutions and are motivated by the mission of making healthcare accessible to all.
What you'll do
In this role, you will lead the business operations team at Hims & Hers, focusing on delivering key operational initiatives that improve customer experience. You will be responsible for identifying opportunities for process improvements and implementing effective solutions that enhance service delivery. Collaborating closely with the Senior Director of Strategy & Operations, you will ensure that your team's efforts align with the broader company objectives.
You will mentor and develop your team, fostering a culture of collaboration and continuous improvement. Your leadership will be crucial in scaling operations to meet the demands of a growing customer base. You will also engage with various departments to ensure that operational processes are efficient and effective, ultimately contributing to the overall success of Hims & Hers.
What we offer
Hims & Hers provides a flexible and remote work environment, allowing you to balance your professional and personal life. We offer competitive compensation and a comprehensive benefits package that supports your health and well-being. Join us in our mission to revolutionize telehealth and make personalized health solutions accessible to everyone.
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