About Headway
Connecting clients to therapists who accept insurance
Key Highlights
- Facilitates over 600,000 appointments monthly
- Backed by $327M in funding from Accel and Google Ventures
- Operates in 16 states and the District of Columbia
- Headquartered in Tribeca, New York, with 1001+ employees
Headway is a mental healthcare marketplace that connects clients with therapists who accept insurance, addressing the accessibility and affordability of mental health services. With over 600,000 appointments facilitated each month, Headway operates across 16 states and the District of Columbia, back...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a supportive work-life b...
🌟 Culture
Headway's culture is centered around making mental healthcare accessible and affordable, with a strong focus on innovation and community impact. The c...
Overview
Headway is hiring a Director of Business Operations for the Patient Group to drive strategy and operational excellence in mental healthcare. This role focuses on connecting patients to the right care and enhancing their mental health journey.
Job Description
Who you are
You have a strong background in business operations, ideally within the healthcare sector, and a passion for improving patient experiences. Your experience includes leading teams and driving strategic initiatives that enhance operational efficiency and patient care. You understand the complexities of mental health care and are committed to making it accessible for everyone. You possess excellent communication skills, enabling you to collaborate effectively with cross-functional teams and stakeholders. You are data-driven and can leverage insights to inform decision-making and operational strategies. You thrive in a fast-paced environment and are adept at managing multiple priorities while maintaining a focus on the mission of improving mental healthcare access.
What you'll do
As the Director of Business Operations for the Patient Group, you will architect the operational framework that connects patients to the right care. You will drive strategic initiatives aimed at enhancing the patient experience and ensuring operational excellence. Your role will involve collaborating with various teams to streamline processes and improve patient engagement throughout their mental health journey. You will analyze data to identify areas for improvement and implement solutions that enhance service delivery. Additionally, you will lead a team dedicated to operational success, fostering a culture of collaboration and continuous improvement.
What we offer
At Headway, we are committed to building a diverse and inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven organization that is making a significant impact in the mental health space. Join us in transforming mental healthcare and making it accessible for all.
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