About Headway
Connecting clients to therapists who accept insurance
Key Highlights
- Facilitates over 600,000 appointments monthly
- Backed by $327M in funding from Accel and Google Ventures
- Operates in 16 states and the District of Columbia
- Headquartered in Tribeca, New York, with 1001+ employees
Headway is a mental healthcare marketplace that connects clients with therapists who accept insurance, addressing the accessibility and affordability of mental health services. With over 600,000 appointments facilitated each month, Headway operates across 16 states and the District of Columbia, back...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a supportive work-life b...
🌟 Culture
Headway's culture is centered around making mental healthcare accessible and affordable, with a strong focus on innovation and community impact. The c...
Overview
Headway is hiring a Director of Business Operations to innovate mental healthcare systems by collaborating with insurance companies. This role focuses on expanding access to mental health services and requires strong leadership skills.
Job Description
Who you are
You have a proven track record in business operations, ideally within the healthcare or insurance sectors — your experience includes leading teams and driving strategic initiatives that enhance operational efficiency and improve service delivery. You possess strong analytical skills and can leverage data to inform decision-making and optimize processes. Your leadership style fosters collaboration and innovation, enabling your team to thrive in a fast-paced environment. You are passionate about mental health and understand the complexities of the healthcare system, particularly how payers influence access to care.
Desirable
Experience working with insurance companies or in a payer environment is a plus — you understand the challenges and opportunities in this space and can navigate complex stakeholder relationships effectively. Familiarity with technology solutions that enhance healthcare delivery will set you apart.
What you'll do
As the Director of Business Operations, you will lead initiatives that rethink how Headway collaborates with insurance companies to expand access to mental health services. You will work closely with cross-functional teams to develop strategies that align with Headway's mission of creating a more accessible mental healthcare system. Your role will involve analyzing current operations, identifying areas for improvement, and implementing solutions that enhance the efficiency of our payer partnerships. You will also be responsible for mentoring and developing your team, ensuring they have the resources and support needed to succeed.
What we offer
At Headway, you will be part of a mission-driven organization that is transforming mental healthcare. We offer a supportive work environment where your contributions will have a meaningful impact on the lives of many. You will have the opportunity to work with a diverse team of professionals who are passionate about making a difference. We provide competitive compensation and benefits, along with opportunities for professional growth and development.
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