Community Manager • Mid-Level

Who you are

You have a strong background in community management, ideally within the technology or entertainment sectors — your experience has equipped you with the skills to engage users and foster a sense of belonging. You understand the importance of building relationships and creating a vibrant community around a product, and you thrive on connecting with users to enhance their experience.

Your communication skills are top-notch — you can articulate ideas clearly and effectively, whether in writing or speaking. You are comfortable using various platforms to engage with community members and are adept at managing online discussions and feedback.

You are data-driven and understand how to leverage analytics to inform your community strategies — you know how to measure engagement and adapt your approach based on user feedback and behavior. You are also familiar with the latest trends in community management and are always looking for innovative ways to enhance user interaction.

What you'll do

As a Community Manager at Inkitt, you will be responsible for building and nurturing a community around our storytelling platform. You will engage with users through various channels, including social media, forums, and events, to foster a sense of belonging and encourage user participation. Your role will involve creating content that resonates with our audience and drives engagement.

You will collaborate closely with the marketing and product teams to ensure that community feedback is integrated into our product development process. This will involve gathering insights from users and communicating their needs and preferences to the relevant teams. You will also be responsible for organizing community events and initiatives that promote user interaction and strengthen community ties.

In addition, you will monitor community discussions and respond to inquiries, ensuring that users feel heard and valued. You will analyze community engagement metrics to assess the effectiveness of your strategies and make data-driven decisions to enhance user experience.

What we offer

At Inkitt, you will be part of a dynamic team that is at the forefront of technology and entertainment. We offer a collaborative work environment where your ideas and contributions are valued. You will have the opportunity to work with cutting-edge technology and be part of a company that is redefining storytelling for the 21st century. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.