About Plaud
Transforming conversations into actionable insights effortlessly
Key Highlights
- California headquarters focused on AI-native solutions
- Products include PLAUD NOTE and PLAUD NotePin
- Team size of 11-50 employees
- Enhances productivity by summarizing meetings
PLAUD AI is a California-based company specializing in AI-native hardware and software solutions that enhance meeting productivity. Their flagship products, PLAUD NOTE and PLAUD NotePin, record, transcribe, and summarize conversations, enabling users to focus on high-value tasks. With a team of 11-5...
🎁 Benefits
Employees enjoy a flexible remote work policy, competitive salaries, and opportunities for stock options. The company also offers generous PTO and a s...
🌟 Culture
PLAUD AI fosters a culture centered around innovation and efficiency, prioritizing the use of AI to streamline workflows. The team values creativity a...
Community Manager • Senior
Overview
Plaud is hiring a Community Operations Manager to develop and implement community strategies. You'll engage with key community channels and manage local ambassador programs. This role requires 5+ years of community management experience.
Job Description
Who you are
You have over 5 years of hands-on experience in community management, with a proven track record of building and scaling communities from the ground up. Your expert-level command of English, combined with exceptional communication skills, allows you to effectively engage with diverse user segments. You are a strategic thinker who thrives on executing day-to-day community tasks while also being deeply analytical, using community tools to track metrics and drive decisions. Your intercultural sensitivity enables you to adapt brand voice for various audiences, and you have hands-on experience in designing and scaling large-scale community programs, such as ambassador programs and super-user groups.
What you'll do
In this role, you will develop and own the regional community strategy, taking direct responsibility for its hands-on implementation. You will manage and engage within key community channels like Discord and Reddit, acting as a primary moderator and voice of the brand to foster a healthy environment. Establishing KPIs and analytical frameworks will be crucial, as you will personally pull data to measure community health and report actionable insights. You will design and execute high-impact, localized content, events, and campaigns that resonate with diverse US user segments. Additionally, you will take a hands-on role in designing, launching, and scaling the US brand ambassador program, from recruitment to daily engagement. You will serve as a strategic partner for localizing global campaigns, ensuring perfect alignment through direct involvement in execution. Establishing and enforcing best practices for community operations will be a key part of your responsibilities.
What we offer
Plaud offers a collaborative work environment where your contributions will directly impact community engagement and brand presence. We make individualized offers within market bands based on experience, skills, and internal equity, relying on reputable benchmarks for compensation. If you would like the applicable pay scale, we will provide that pay scale upon request during your discussions with our recruiter.
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