About Innovaccer
Transforming healthcare with unified data solutions
Key Highlights
- Over 1,000 healthcare customers including Mount Sinai & Cleveland Clinic
- Raised $150M+ from Tiger Global Management & Steadview Capital
- Headquartered in San Francisco, California
- Focus on real-time data integration and analytics
Innovaccer, headquartered in San Francisco, California, is a leading healthcare data platform that connects and processes data to create unified patient records. With over 1,000 customers, including major healthcare providers like Mount Sinai and the Cleveland Clinic, Innovaccer empowers real-time c...
🎁 Benefits
Innovaccer offers competitive salaries, equity options, generous PTO policies, and a remote work option to support work-life balance. Employees also b...
🌟 Culture
Innovaccer fosters a culture focused on innovation and excellence in healthcare technology. The company emphasizes data-driven decision-making and enc...
It Support • Lead
Innovaccer • Noida - On-Site
Overview
Innovaccer is hiring a Manager-IT to lead and manage IT operations, ensuring high-quality end-user experience and overseeing IT asset management. This role requires strong communication skills and experience in driving IT projects.
Job Description
Who you are
You have a strong background in IT operations management, with experience leading teams and ensuring high-quality end-user experiences. You excel in overseeing IT asset management, including procurement, inventory tracking, compliance, and lifecycle management. Your ability to communicate effectively with both IT and business stakeholders allows you to align technology solutions with business objectives seamlessly. You are proactive in driving key IT projects and automation initiatives to enhance organizational efficiency.
You thrive in a collaborative environment, where you can engage with team members and stakeholders to understand technology needs and explore opportunities for process automation. Your analytical mindset helps you review IT service desk metrics and address high-priority incidents or escalations efficiently. You are skilled in coordinating daily team stand-ups to prioritize support activities and resolve operational roadblocks effectively.
What you'll do
In this role, you will lead and manage IT operations, ensuring timely support and a high-quality end-user experience. You will oversee IT asset management, including procurement, inventory tracking, compliance, and lifecycle management. Your responsibilities will include driving key IT projects and automation initiatives to streamline processes and enhance organizational efficiency. You will act as the primary communicator between IT and business stakeholders, aligning technology solutions with business objectives.
You will start your day by reviewing IT service desk metrics and addressing high-priority incidents or escalations. You will coordinate daily team stand-ups to discuss current tasks, prioritize support activities, and resolve operational roadblocks. Leading project meetings, you will track project milestones and ensure strategic initiatives align with organizational goals. Engaging with business stakeholders, you will understand technology needs, explore opportunities for process automation, and enhance user experience.
What we offer
At Innovaccer, you will be part of a team that is transforming healthcare through technology. You will have the opportunity to work on innovative solutions that make a meaningful impact on the world. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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