About Instacart
Fast grocery delivery from your favorite stores
Key Highlights
- Valuation of $39 billion with $2.4 billion raised
- Partners with over 40,000 stores including Costco and Kroger
- Headquartered in San Francisco, California
- Serves millions of customers across the U.S. and Canada
Instacart is a leading grocery delivery service headquartered in San Francisco, California, serving millions of customers across the U.S. and Canada. Partnering with major retailers like Costco, Kroger, and Publix, Instacart offers same-day delivery from over 40,000 stores. The company has raised ov...
🎁 Benefits
Instacart offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit ...
🌟 Culture
Instacart fosters a customer-centric culture focused on innovation and efficiency in grocery delivery. The company emphasizes data-driven decision-mak...
It Support • Senior
Overview
Instacart is hiring a Senior IT Support Specialist to provide exceptional IT support to employees in their New York City office and remotely. This role offers the opportunity to work with the latest technology and make a significant impact on the company's success.
Job Description
Who you are
You have a strong background in IT support, with experience in troubleshooting and resolving technical issues for employees in a corporate environment. Your ability to communicate effectively and provide stellar customer service sets you apart as a Senior IT Support Specialist. You thrive in a flexible work environment and are comfortable working both in-office and remotely, adapting to the needs of the team and the organization. You are proactive in identifying potential IT challenges and are skilled at implementing solutions that enhance productivity and efficiency.
Desirable
Experience with a variety of IT tools and technologies is a plus, as is familiarity with remote support tools and systems. You may also have certifications in relevant IT fields, which would further demonstrate your expertise and commitment to professional development.
What you'll do
In this role, you will be responsible for providing IT support to employees across the organization, ensuring that they have the tools and resources they need to perform their jobs effectively. You will troubleshoot hardware and software issues, assist with onboarding new employees, and maintain IT documentation. Your role will also involve collaborating with other IT team members to improve processes and enhance the overall IT experience for employees. You will have the opportunity to work with the latest technology and contribute to the success of Instacart's IT operations.
What we offer
Instacart offers a flexible work environment, allowing you to choose where you do your best work, whether that's from home, the office, or a coffee shop. You will be part of a team that values collaboration and community, with regular in-person events to foster connections among team members. The company also provides competitive compensation, including a base salary range of $111,000 to $117,000, along with equity grants and a comprehensive benefits package. Join us at Instacart and be part of a mission-driven organization that is transforming the grocery industry.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Instacart.
Similar Jobs You Might Like
Based on your interests and this role
It Support
Strava is hiring a Senior IT Support Specialist to ensure a smooth technology experience for employees in their London offices. You'll be responsible for onboarding new hires and resolving technical challenges. This role requires strong problem-solving skills and experience in IT support.
It Support
Radformation is hiring an IT Support Specialist to maintain internal infrastructure and cybersecurity. You'll work closely with senior technical staff to implement scalable IT systems. This role requires experience in IT support and cybersecurity.