About Intro
Access expert advice anytime, anywhere
Key Highlights
- Raised $10 million in seed funding from celebrity investors
- Headquartered in Oakwood, Los Angeles, CA
- Offers flexible remote work and custom perks
- Connects users with top mentors via video calls
Intro is a marketplace platform that connects users with expert mentors through virtual video sessions, enhancing access to valuable advice. Headquartered in Oakwood, Los Angeles, CA, Intro has raised $10 million in seed funding from high-profile investors, including celebrities. With a growing user...
🎁 Benefits
Intro offers flexible remote work options, equity grants in the form of stock options, 100% covered premium healthcare plans, and a stipend for home o...
🌟 Culture
Intro fosters a culture centered around mentorship, emphasizing the importance of expert advice in personal and professional growth. The company is co...
Community Manager • Mid-Level
Overview
Intro is hiring an Expert Onboarding & Community Manager to enhance user engagement and support community growth. You'll work closely with users and partners to foster a vibrant community. This role requires strong interpersonal skills and a passion for community building.
Job Description
Who you are
You have a strong background in community management and onboarding processes — you've successfully engaged users and built communities that thrive on interaction and support. Your interpersonal skills are top-notch, allowing you to connect with diverse audiences and foster relationships that matter. You understand the importance of user feedback and are adept at using it to improve community experiences. You are passionate about empowering others and believe in the mission of making knowledge accessible to everyone.
You thrive in collaborative environments — you enjoy working with cross-functional teams to create engaging content and experiences for users. Your ability to communicate effectively ensures that you can articulate the community's needs to stakeholders and help shape the direction of community initiatives. You are proactive in identifying opportunities for growth and improvement within the community.
What you'll do
As the Expert Onboarding & Community Manager, you will lead efforts to onboard new users and ensure they have a seamless experience with the platform. You will develop and implement strategies to engage users and encourage active participation in the community. Your role will involve creating content that resonates with users and fosters a sense of belonging. You will also gather feedback from the community to inform product development and enhance user satisfaction.
You will collaborate with the marketing and product teams to promote community initiatives and drive user acquisition. Your insights will be crucial in shaping the community's growth strategy and ensuring that it aligns with the company's mission. You will also organize events and activities that bring users together and strengthen community ties.
What we offer
Intro provides a competitive salary and equity options, allowing you to become an owner of the business. We offer comprehensive health insurance, the latest Apple equipment, and opportunities for team-building trips and events. Our flexible vacation and sick day policies ensure that you can recharge when needed. Join us in creating a better world through community engagement and support.
Interested in this role?
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