Principal Engineer • Lead

Who you are

You have extensive experience in engineering leadership, ideally with a focus on AI and customer engagement technologies. You understand the importance of building scalable systems and have a track record of delivering high-quality software solutions. Your leadership style fosters collaboration and innovation, empowering your team to excel in their roles. You are committed to creating an inclusive environment where diverse ideas are valued and encouraged. You thrive in a fast-paced, dynamic setting and are passionate about driving growth and customer satisfaction through technology.

Desirable

Experience with AI technologies and customer engagement platforms is a plus. Familiarity with enterprise-grade security and compliance standards will help you navigate the complexities of the role. You have a growth mindset and are always looking for ways to improve processes and systems. Your ability to communicate effectively with cross-functional teams will be essential in this role.

What you'll do

As a Principal Engineer at Iterable, you will lead the technical direction of the Nova team, ensuring that the platform continues to meet the needs of our clients. You will collaborate closely with product managers, designers, and other engineers to define and implement innovative solutions that enhance customer engagement. Your role will involve mentoring junior engineers, guiding them in best practices and helping them grow in their careers. You will also be responsible for overseeing the architecture of the platform, ensuring it is scalable and secure.

You will engage in hands-on coding and system design, contributing to the development of new features and improvements. Your insights will help shape the product roadmap, and you will play a key role in stakeholder management, ensuring that technical decisions align with business goals. You will also be involved in performance monitoring and optimization, ensuring that the platform operates efficiently and effectively.

What we offer

Iterable offers a collaborative and inclusive work environment where your contributions will have a direct impact on the success of our platform. We provide competitive compensation and benefits, including flexible work arrangements. You will have the opportunity to work with leading brands and help shape the future of customer engagement. Join us in our mission to empower organizations to create dynamic, individualized experiences at scale.