Solutions Engineer • Mid-Level

Who you are

You have a strong background in customer engagement and solutions consulting, ideally with experience in AI-powered platforms. You understand how to activate customer data and design seamless cross-channel interactions that enhance user experiences. Your collaborative spirit allows you to work effectively with cross-functional teams, ensuring that customer needs are met with innovative solutions. You bring a growth mindset and are eager to contribute to a culture of innovation and inclusion. You are comfortable navigating complex customer requirements and translating them into actionable strategies that drive engagement and satisfaction.

What you'll do

As a Solutions Consultant at Iterable, you will play a pivotal role in helping brands create individualized customer experiences. You will work closely with clients to understand their unique needs and challenges, leveraging Iterable's platform to deliver tailored solutions. Your responsibilities will include conducting product demonstrations, providing technical support, and collaborating with sales and marketing teams to drive customer success. You will also be involved in optimizing engagement strategies, ensuring that clients can effectively utilize the platform to achieve their goals. Your insights will help shape product development and enhance the overall customer experience.

What we offer

Iterable offers a dynamic work environment where your contributions are valued and recognized. You will have the opportunity to work with a diverse team of professionals who are passionate about customer engagement and innovation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture emphasizes collaboration, trust, and a commitment to excellence, making Iterable a great place to advance your career in solutions consulting.