Solutions Engineer • Mid-Level

Who you are

You have a strong background in consulting or client-facing roles, ideally with experience in technology solutions. You excel at understanding client needs and translating them into actionable strategies that drive engagement and success. Your communication skills are top-notch, allowing you to present complex ideas clearly and compellingly. You thrive in collaborative environments, working closely with sales and success teams to achieve shared goals. You are adaptable and comfortable in a hybrid work setting, balancing virtual and in-office interactions effectively. You have a knack for storytelling and can leverage creative tools to enhance presentations and workshops. You are results-oriented, always looking for ways to demonstrate value to clients and help them achieve their objectives.

What you'll do

In this role, you will partner with sales and success teams to develop account strategies that position Hootsuite as the preferred solution for clients. You will lead discovery sessions with clients to uncover their key requirements and challenges, ensuring that your solutions are tailored to their specific needs. You will contribute to the creation of proposals, articulating how Hootsuite's offerings align with client objectives. Your role will involve delivering engaging presentations and product demonstrations, often to social media leaders, showcasing the value of Hootsuite's solutions. You will manage trials with customers, guiding them through the process to highlight the benefits of partnering with Hootsuite. Additionally, you will facilitate workshops that delve into the deeper business value of our solutions, helping clients understand how to leverage Hootsuite effectively. Your insights will play a crucial role in shaping client strategies and driving their success with our platform.

What we offer

Hootsuite offers a dynamic work environment that encourages collaboration and innovation. You will have the opportunity to work with a diverse range of clients and contribute to their success in the social media landscape. We provide a supportive culture that values your input and fosters professional growth. Our hybrid work model allows for flexibility, enabling you to balance your work and personal life effectively. We believe in the importance of continuous learning and offer resources to help you develop your skills further. Join us in making a meaningful impact in the world of social media management.