About Ivalua
Transforming procurement for global enterprises
Key Highlights
- Over 300 enterprise customers managing $500B+ in spend
- 98%+ customer retention rate
- Headquartered in Redwood City, CA
- 251-1,000 employees
Ivalua, headquartered in Redwood City, California, offers a comprehensive Source-to-Pay suite that is utilized by over 300 global enterprises, managing more than $500 billion in spend. The platform is designed for flexibility and ease of use, ensuring high adoption rates among employees and supplier...
🎁 Benefits
Ivalua provides competitive salaries, equity options, generous PTO policies, and a flexible remote work environment to support work-life balance....
🌟 Culture
Ivalua fosters a culture of innovation and customer-centricity, emphasizing collaboration and adaptability to meet the evolving needs of its clients i...
Director Of Marketing • Lead
Ivalua • Pittsburgh - Hybrid
Overview
Ivalua is seeking a Director of Customer Marketing to shape customer engagement strategies and drive retention and advocacy. This role requires strategic vision and leadership in customer marketing initiatives.
Job Description
Who you are
You are a strategic and visionary leader with extensive experience in customer marketing, capable of shaping how a company engages with its customers. You understand the importance of customer onboarding, retention, and advocacy, and have a proven track record of developing successful marketing strategies that enhance customer relationships. You thrive in a collaborative environment and are skilled at working with cross-functional teams to achieve common goals. Your ability to analyze customer data and feedback allows you to create tailored marketing initiatives that resonate with diverse audiences. You are passionate about driving customer success and understand how to leverage marketing to foster long-term partnerships.
Desirable
Experience in cloud-based solutions or procurement is a plus, as is familiarity with ESG performance metrics. You have a background in digital transformation and understand how it can revolutionize supply chain sustainability. Your knowledge of the latest marketing technologies and trends enables you to stay ahead of the curve and implement innovative solutions that drive engagement.
What you'll do
In this role, you will architect the content and engagement strategy that connects customers across every stage of their journey, from evaluation to long-term partnership. You will lead initiatives that enhance customer onboarding and education, ensuring that customers are equipped to maximize the value of Ivalua's solutions. Your strategic oversight will guide the development of advocacy programs that turn satisfied customers into brand ambassadors. You will collaborate closely with sales, product, and customer success teams to align marketing efforts with overall business objectives. Additionally, you will analyze customer feedback and market trends to continuously refine marketing strategies and improve customer experiences.
What we offer
Ivalua offers a competitive salary range of $112,000 to $168,000, along with an annual target bonus based on individual and company performance. You will enjoy exceptional benefits, including medical, dental, and vision coverage, as well as a retirement plan with company matching. We foster a collaborative and inclusive work environment where your contributions are valued, and you have the opportunity to make a significant impact on our customers and the organization as a whole. Join us in our mission to revolutionize procurement solutions and drive sustainable business practices.
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