Customer Support • Entry-Level

Who you are

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are a smart, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.

What you'll do

The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. You will represent all of Justworks, taking pride in delivering exceptional service and ensuring customer satisfaction. Your role will involve interacting with customers, understanding their needs, and providing solutions to their issues. You will work closely with other teams to ensure a seamless experience for our customers.

What we offer

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, and company retreats. We care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues and are data-driven, never stopping to iterate on our processes.