Customer Support • Entry-Level

Who you are

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.

What you'll do

As a Customer Support Specialist on the Payments team at Justworks, you will be dedicated to helping our customers run their business with confidence. You will assist customers with their inquiries, providing expert guidance on payments and tax-related issues. Your role will involve problem-solving and ensuring that customers receive the support they need to navigate their HR challenges effectively. You will also have the opportunity to learn from leaders in the startup community, contributing to a collaborative and supportive work environment.

What we offer

At Justworks, you will enjoy a welcoming and casual environment, great benefits, wellness program offerings, and company retreats. We are committed to fostering an inclusive experience for all employees, ensuring that your comfort and success matter to us. Join us in building something meaningful while having fun along the way.