Director Of Operations Program Management • Lead

Who you are

You have extensive experience in operations program management, particularly in new product introduction and launch operations. Your leadership skills are complemented by a strategic mindset, allowing you to build frameworks that drive product success. You thrive in environments where you can orchestrate complex projects and ensure alignment across teams.

You possess a deep understanding of the IT infrastructure and security management landscape, particularly as it pertains to Managed Service Providers (MSPs). Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, enabling you to bridge gaps and foster collaboration.

You are results-driven, with a proven track record of successfully launching high-impact products. Your analytical skills allow you to assess market needs and align product offerings accordingly, ensuring that customer and partner readiness is prioritized.

You are adaptable and can navigate the challenges of a fast-growing company, leveraging your experience to guide teams through the complexities of product launches. Your commitment to excellence and customer satisfaction drives your decision-making process.

What you'll do

As the Director of Operations Program Management, you will lead the charge in bringing new products to market. This involves building and refining the operational framework that supports product launches, ensuring that all teams are prepared and aligned for success. You will collaborate closely with product development, marketing, and sales teams to create comprehensive launch plans that address all aspects of the product lifecycle.

You will oversee the execution of launch operations, coordinating efforts across various departments to ensure a seamless rollout. Your role will require you to monitor progress, identify potential roadblocks, and implement solutions to keep projects on track. You will also be responsible for gathering feedback post-launch to refine processes and improve future product introductions.

Your leadership will be crucial in fostering a culture of collaboration and accountability within the team. You will mentor and guide team members, helping them develop their skills and grow within the organization. Your strategic vision will help shape the direction of product operations at Kaseya, contributing to the company's overall growth and success.

What we offer

Kaseya provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge technologies and contribute to meaningful projects that impact customers worldwide. We offer competitive compensation and benefits, along with a culture that values diversity and inclusion. Join us in our mission to empower organizations to manage and secure their IT infrastructure effectively.