Sysops Engineer • Mid-Level

Who you are

You have a solid background in systems operations, with experience in maintaining and supporting hosting infrastructures. Your expertise in Linux and cloud services like AWS allows you to ensure high availability and performance for customer sites. You thrive in collaborative environments, working closely with support, development, and security teams to diagnose and resolve issues effectively.

You possess strong problem-solving skills and a proactive mindset, always looking for ways to improve processes and reduce operational risks. Your experience with automation tools such as Ansible and Docker enables you to streamline workflows and enhance system reliability. You understand the importance of incident response and are committed to maintaining production stability.

You are comfortable working in a flexible, remote-first environment and can adapt to varying work hours, including weekends. Your strong sense of ownership drives you to take responsibility for infrastructure issues from detection through to resolution and long-term fixes.

Desirable

Experience with monitoring tools and practices is a plus, as is familiarity with WordPress hosting environments. You may also have knowledge of scripting languages that can aid in automation and system improvements.

What you'll do

As a SysOps Engineer at Kinsta, you will be responsible for ensuring the ongoing reliability of our hosting infrastructure. You will monitor systems, respond to incidents, and collaborate with various teams to restore services quickly. Your role will involve diagnosing problems and implementing solutions that enhance operational efficiency.

You will take ownership of infrastructure issues, conducting root cause analysis and following up with actions that prevent recurrence. Your work will combine short-term incident response with long-term strategic improvements, ensuring that our platform remains reliable as it scales.

You will also focus on reducing manual work through automation and tooling, driving initiatives that enhance system performance and reduce operational risks. Your contributions will directly impact the satisfaction of our 120,000+ customers, ensuring they receive the high-quality service they expect from Kinsta.

What we offer

Kinsta provides a supportive and collaborative work environment where you can grow your skills and make a significant impact. We value continuous learning and encourage you to explore new technologies and methodologies that can enhance our services. Our flexible work culture allows you to balance your professional and personal life effectively.

We offer competitive compensation and the opportunity to work with a talented team dedicated to excellence in managed WordPress hosting. Join us in our mission to provide top-notch service to businesses around the world, from startups to Fortune 500 companies.