Customer Operations • Mid-Level

Who you are

You have a strong background in mortgage operations and are familiar with the processes involved in lending. You thrive in a fast-paced environment and are committed to delivering quality work while managing a high volume of tasks. Your attention to detail ensures that all operations are completed accurately and on time. You are a team player who values collaboration and communication, understanding that success in lending operations relies on effective teamwork. You are adaptable and can navigate the complexities of the home buying process, providing exceptional service to customers and partners alike.

What you'll do

As a Lending Operations Specialist at Knock, you will be responsible for managing the operations related to the Knock Bridge Loan™, which allows homebuyers to unlock the equity in their current homes. You will ensure that all processes are executed efficiently and within defined deadlines. Your role will involve coordinating with various stakeholders, including loan officers and agents, to facilitate smooth transactions. You will also be expected to maintain high standards of quality in your work, ensuring that all documentation and processes meet regulatory requirements. Additionally, you will contribute to the continuous improvement of operational processes, identifying areas for enhancement and implementing best practices.

What we offer

At Knock, we prioritize a people-first approach and foster a supportive work environment. You will have the opportunity to work remotely, allowing for flexibility in your schedule. We offer competitive compensation and benefits, recognizing the value of our team members. As part of a growing company, you will have the chance to shape the future of homebuying and contribute to innovative solutions in the industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.