Account Manager

Who you are

You are a results-driven professional with a strong understanding of customer needs and the ability to build lasting relationships. You thrive in a fast-paced environment and are passionate about providing exceptional service to clients. Your communication skills allow you to effectively convey information and collaborate with various stakeholders.

You have a keen interest in logistics and technology, understanding how on-demand delivery services operate. You are adaptable and can navigate the challenges that come with managing accounts in a rapidly changing industry. Your problem-solving skills enable you to address client concerns promptly and efficiently.

What you'll do

As an Account Manager at Lalamove, you will be responsible for managing client accounts and ensuring their satisfaction with our delivery services. You will work closely with users to understand their needs and provide tailored solutions that enhance their experience. Building strong relationships with clients will be key to your success in this role.

You will collaborate with internal teams to ensure seamless service delivery and address any issues that may arise. Your role will involve regular communication with clients to gather feedback and identify opportunities for improvement. You will also be tasked with monitoring account performance and implementing strategies to drive growth and retention.

What we offer

Lalamove provides a dynamic work environment where you can grow your career in the on-demand delivery industry. You will have the opportunity to work with a diverse team and contribute to innovative solutions that empower users worldwide. We encourage you to apply even if your experience doesn't match every requirement, as we value potential and a willingness to learn.