About Lalamove
Your on-demand delivery solution in a click
Key Highlights
- Operates in over 300 cities worldwide
- Raised over $100 million in funding
- Headquartered in Kowloon, Hong Kong
- Serves both businesses and individual customers
Lalamove, headquartered in Kowloon, Hong Kong, is a leading logistics platform that connects users with thousands of drivers for on-demand delivery services. Founded in 2013, Lalamove operates in over 300 cities across Asia and Latin America, serving both businesses and individuals. The company has ...
🎁 Benefits
Lalamove offers competitive salaries, equity options, flexible working hours, and generous paid time off. The company also provides a supportive envir...
🌟 Culture
Lalamove fosters a culture of innovation and agility, focusing on leveraging technology to enhance logistics solutions. The company values customer-ce...
Overview
Lalamove is hiring a Marketing Specialist focused on Loyalty & Retention to enhance customer engagement and retention strategies. You'll work in a dynamic environment to drive innovative marketing initiatives. This role requires experience in marketing and a passion for community engagement.
Job Description
Who you are
You have a background in marketing with a focus on customer loyalty and retention strategies — you understand the importance of building long-term relationships with customers and have experience implementing successful marketing campaigns that drive engagement and retention. You are data-driven and can analyze customer behavior to inform your strategies, ensuring that your initiatives resonate with the target audience.
You thrive in a fast-paced environment and are comfortable adapting to the evolving needs of a growing company — your ability to think creatively and strategically allows you to develop innovative solutions that enhance customer experiences. You are a strong communicator, able to collaborate effectively with cross-functional teams to align marketing efforts with business objectives.
What you'll do
In this role, you will be responsible for developing and executing marketing strategies aimed at increasing customer loyalty and retention — you will analyze customer data to identify trends and insights that inform your marketing initiatives. You will collaborate with product and operations teams to ensure that marketing campaigns are aligned with the overall business strategy and effectively communicate the value of Lalamove's services to customers.
You will also manage customer feedback and engagement initiatives, working to create a community around the Lalamove brand — your efforts will help foster a sense of belonging among users, encouraging them to choose Lalamove for their delivery needs. You will track the performance of marketing campaigns and adjust strategies as needed to maximize impact and achieve business goals.
What we offer
Lalamove offers a vibrant work culture that values innovation and community — you will be part of a team that is dedicated to transforming the logistics industry and making city life easier for everyone. We provide opportunities for professional growth and development, ensuring that you have the resources and support needed to succeed in your role. Join us in our mission to connect communities and empower local businesses through our technology.
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