Solutions Engineer • Staff

Who you are

You have extensive experience as a Solutions Architect, particularly in AI applications — you've successfully guided customers through complex implementations and understand the nuances of integrating AI into existing systems. Your technical expertise allows you to act as a trusted advisor, helping clients navigate their journey with LaunchDarkly.

You possess a strong background in cloud technologies and machine learning — you are familiar with feature-gated AI rollouts and safe experimentation with LLM-driven systems. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, ensuring that everyone is aligned on project goals.

You thrive in a collaborative environment, working closely with engineering, platform, and AI leaders — your leadership skills enable you to drive organizational change and establish best practices for AI governance and progressive delivery of workflows. You are passionate about redefining how teams ship software and AI-powered products.

Desirable

Experience with AI governance frameworks and best practices would be a plus — you understand the importance of ensuring AI systems are released safely and continuously observed. Familiarity with various industries such as Technology, Finance, and Pharmaceuticals enhances your ability to tailor solutions to diverse client needs.

What you'll do

As a Staff Solutions Architect - AI at LaunchDarkly, you will lead strategic engagements that focus on helping customers adopt and operationalize AI-powered applications. You will work with clients to implement feature-gated AI rollouts, ensuring that their AI systems are integrated seamlessly into their existing architectures.

You will collaborate with engineering and platform teams to optimize AI systems through experimentation — your role will involve guiding clients on best practices for safe experimentation and continuous observation of AI-driven systems. You will also be responsible for establishing governance frameworks that ensure compliance and ethical use of AI technologies.

Your work will have a significant impact on how innovative companies across various sectors leverage AI — you will help redefine their software delivery processes, enabling them to ship products faster and more reliably. You will also mentor junior team members, sharing your knowledge and expertise to foster a culture of learning and growth within the organization.

What we offer

At LaunchDarkly, you will be part of a rapidly growing team that is recognized as best-in-class among peers — we are deeply invested in our mission to transform software delivery. You will have the opportunity to work with some of the most innovative companies in the world, making a tangible impact on their operations.

We offer a flexible remote work environment, allowing you to balance your professional and personal life effectively. Our culture emphasizes collaboration, innovation, and continuous improvement, ensuring that you are always challenged and supported in your career development.

Join us in redefining how teams ship software and AI-powered products — your contributions will help shape the future of software delivery at LaunchDarkly.