About Lyft
The friendly ride-sharing alternative to Uber
Key Highlights
- Headquartered in San Francisco, CA
- Over 100 million rides completed
- $4.9 billion raised in funding
- Acquired PBSC Urban Solutions in 2022
Lyft, headquartered in San Francisco, CA, is a leading ride-sharing company focused on improving transportation experiences in the U.S. and Canada. With over 100 million rides completed and $4.9 billion raised in funding, Lyft aims to provide a more reliable and environmentally friendly alternative ...
🎁 Benefits
Lyft offers a comprehensive benefits package including unlimited paid time off for salaried employees, 15 days PTO for hourly team members, and 18 wee...
🌟 Culture
Lyft fosters a culture focused on reliability and friendliness, positioning itself as a greener alternative to Uber. The company emphasizes local oper...
Overview
Lyft is hiring a Service Lead to manage and optimize repair workflows for their autonomous vehicle fleet in Nashville. This role involves overseeing specialized technicians and coordinating with vendors to ensure compliance and performance. Experience in technical team management is essential.
Job Description
Who you are
You have a strong background in technical team management, with experience leading specialized technicians in a fast-paced environment. Your ability to foster skill development and maintain certification standards is crucial for optimizing team performance. You understand the importance of balancing workloads and prioritizing critical repairs to meet service level agreements (SLAs). Your experience in vendor management allows you to effectively coordinate with OEM dealerships and third-party repair facilities, ensuring compliance with partner standards. You are committed to creating a culture of continuous improvement and performance management within your team.
What you'll do
As the Service Lead at Lyft, you will be responsible for managing a team of specialized technicians, ensuring they have the necessary skills and certifications to perform their duties effectively. You will oversee the distribution of repair workflows, balancing workloads and prioritizing critical repairs to meet operational requirements. Your role will involve coordinating with various vendors, acting as a technical liaison to ensure compliance with partner standards. You will conduct regular performance reviews and skills assessments, fostering a culture of development and optimization within your team. Your leadership will be key in pioneering Lyft's efforts in the autonomous vehicle space, contributing to the operational backbone of AV fleets.
What we offer
At Lyft, we are dedicated to creating a work environment where all team members belong and have the opportunity to thrive. You will be part of a team that is at the forefront of revolutionizing transportation, working together to achieve our shared mission. We offer competitive compensation and benefits, along with opportunities for professional growth and development in a rapidly evolving industry.
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