About mabl
Automate testing for faster, high-quality software delivery
Key Highlights
- Headquartered in Downtown Crossing, Boston, MA
- $76.1 million raised in Series C funding
- Serves top clients including Barracuda, jetBlue, and Stack Overflow
- Offers a comprehensive suite of testing solutions from API to mobile
Mabl is a leading intelligent test automation platform headquartered in Downtown Crossing, Boston, MA. With $76.1 million raised in Series C funding, Mabl empowers software teams to deliver high-quality products rapidly, serving top-tier clients like Barracuda, jetBlue, and Stack Overflow. The compa...
🎁 Benefits
Mabl offers a competitive 401k plan, generous transportation reimbursement, and comprehensive health benefits for employees and their families. Additi...
🌟 Culture
Mabl fosters a culture focused on accessibility and integration in testing, enabling teams to conduct testing more reliably and quickly. The company v...
Overview
mabl is hiring a Technical Account Manager to manage technical relationships with strategic customers. You'll support ongoing implementations and ensure optimal experiences with mabl's AI-powered test automation platform. This role is ideal for someone with a background in QA or technical support.
Job Description
Who you are
You have a strong background in managing technical relationships, ideally with experience in quality assurance or technical support. You enjoy coaching and solving challenges, and you are comfortable being a subject matter expert in test automation. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You thrive in a collaborative environment and are passionate about helping teams achieve their goals around software quality.
You understand the importance of integrating application testing into development pipelines and have a keen interest in AI-powered solutions. Your experience allows you to navigate complex technical discussions and provide valuable insights to customers. You are adaptable and can work with diverse teams, ensuring that everyone has a positive experience with the product.
What you'll do
As a Technical Account Manager at mabl, you will act as the primary technical liaison for our largest and most strategic customers. Your role will involve supporting ongoing implementations of our low-code test automation platform across enterprise organizations. You will ensure that teams are equipped to use mabl effectively, helping them to streamline their testing processes and boost their release cycles.
You will be responsible for understanding customer needs and objectives, providing tailored solutions to enhance their experience with our product. Your work will directly impact mabl's business and culture, as you will be instrumental in fostering strong relationships with our clients. You will also collaborate closely with internal teams to relay customer feedback and drive product improvements.
What we offer
At mabl, we believe in empowering our employees and fostering a supportive culture. You will have the opportunity to work with a team of leaders, experts, and innovators who are dedicated to transforming the testing space. We offer a flexible work environment that prioritizes employee wellbeing and encourages collaboration. Join us in our mission to make software testing accessible and efficient for all teams, regardless of their technical experience.
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