Technical Account Manager • Mid-Level

Who you are

You are a seasoned account management professional with a strong technical background, ready to take on the challenges of a Technical Account Manager at NiCE. You excel in building collaborative relationships with clients, ensuring their success with our products and services. Your ability to resolve complex technical challenges makes you a trusted advisor for key clients, and you are committed to exceeding customer expectations. You have a client-centric approach, always looking for ways to optimize solutions and enhance customer satisfaction. Your experience in technical resolution equips you to troubleshoot client issues effectively, ensuring they can leverage our technology to its fullest potential.

What you'll do

As a Technical Account Manager, you will drive client success by becoming a trusted advisor for key accounts. You will resolve complex technical challenges and ensure clients achieve their business goals using NiCE products and services. Your role will involve fostering strategic relationships with clients, building trust, and ensuring long-term partnerships. You will collaborate effectively across internal teams to provide exceptional technical support and customer service. Your deep knowledge of NiCE products and technologies will be crucial in troubleshooting client issues and optimizing their solutions. You will also play a key role in expanding clients' usage of our products, helping them to become long-term and loyal customers.

What we offer

At NiCE, we offer an ambitious work environment where you can challenge your limits and grow your career. You will be part of a team that values excellence and strives to exceed the highest standards. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our success.