About Mindbody
Connecting the world to wellness through technology
Key Highlights
- Over 60,000 wellness businesses use Mindbody's platform
- Acquired by EverCommerce for $1.9 billion in 2021
- Founded in 2001, headquartered in San Luis Obispo, CA
- Offers scheduling, marketing, and payment processing tools
Mindbody is a leading wellness technology platform that connects over 60,000 businesses in the health and wellness industry, including fitness studios and spas, to millions of consumers. Founded in 2001 and headquartered in San Luis Obispo, California, Mindbody went public in 2015 and was acquired b...
🎁 Benefits
Mindbody offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from wellness stipends ...
🌟 Culture
Mindbody fosters a culture centered around wellness and work-life balance, encouraging employees to prioritize their health. The company values innova...
Account Manager • Lead
Overview
Mindbody is hiring a Manager of Payments Account Management to lead a team focused on driving payment volume and customer retention. You'll develop training programs and manage team performance. This role requires strong leadership skills and experience in account management.
Job Description
Who you are
You have a proven track record in account management, with experience leading teams to achieve sales targets and enhance customer satisfaction. Your leadership style inspires others, and you excel at coaching team members to reach their full potential. You understand the payments landscape and are passionate about driving growth through effective account management strategies.
You possess strong analytical skills, allowing you to craft precise sales forecasts and maintain a comprehensive view of team performance. Your ability to balance performance management with meaningful employee development sets you apart as a leader. You are committed to fostering a culture of continuous improvement and innovation within your team.
What you'll do
As the Manager of Payments Account Management, you will lead a dynamic team of Account Managers dedicated to driving payment volume and customer retention for Mindbody's payment solutions. You will coach account managers across experience levels, providing targeted feedback that accelerates skill development and enhances team performance. Your role will involve developing and executing onboarding and training programs that set new hires up for immediate impact.
You will be responsible for driving strategic team operations, ensuring that your team meets its performance goals while also focusing on employee development. Crafting precise sales forecasts will be a key part of your responsibilities, as will maintaining a comprehensive view of the team's performance metrics. You will collaborate closely with other departments to ensure alignment on business objectives and customer needs.
What we offer
At Mindbody, we offer a collaborative and innovative work environment where you can make a real impact. You will have the opportunity to work with a passionate team dedicated to enhancing wellness through technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in reshaping technology's role in fostering meaningful, real-world connections.
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