About MongoDB
The leading developer data platform for modern applications
Key Highlights
- Headquartered in Theater District, New York, NY
- Over 1000 employees and $311.1 million in Series F funding
- Popular document-oriented database system with hundreds of millions of downloads
- Partnership with Patronus AI for automated LLM evaluation
MongoDB is a leading developer data platform headquartered in the Theater District of New York, NY. The company specializes in a document-oriented database system that stores data as JSON-like documents, making it a popular choice for modernizing legacy applications. With over 1000 employees and $31...
π Benefits
MongoDB offers a comprehensive benefits package including equity and an Employee Stock Purchase Program, 20 weeks of fully paid gender-neutral parenta...
π Culture
MongoDB fosters a culture centered around open-source development and innovation. The company is committed to helping businesses modernize their appli...
Overview
MongoDB is hiring a Regional Director for Relationship Account Management to lead a team in the APAC region, focusing on customer success and account management. This role requires strong leadership skills and experience in managing strategic customer relationships.
Job Description
Who you are
You are an experienced people leader with a proven track record in account management and customer success. You have a passion for technology that drives business outcomes and understand how to retain and grow clients through a focus on their success. Your leadership style inspires your team to deliver a customer-centric approach while achieving key performance indicators and revenue expectations.
You possess strong coaching and mentorship abilities, enabling your team to positively impact customers and deliver strong business results. With a focus on developing talent, you are committed to recruiting, retaining, and nurturing the next generation of Relationship Account Managers. You thrive in a fast-paced environment and are adept at navigating complex customer journeys, ensuring that your team excels in their roles.
What you'll do
As the Regional Director, you will lead a team of Relationship Account Managers in the APAC region, primarily covering the India market. Your primary responsibility will be to drive retention and expansion results while ensuring client success and value realization. You will develop and implement an outstanding account management process that delights customers and delivers strong business results.
You will play a key role in the growth and success of MongoDB, our customers, and your team members. You will be responsible for the end-to-end ownership of a subset of MongoDBβs strategic customers, fostering long-term partnerships and creating expansion opportunities. Your leadership will guide the team in delivering exceptional service and support to our mature customers, ensuring they achieve their desired outcomes with MongoDB's solutions.
What we offer
At MongoDB, we are committed to creating an inclusive environment where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making an impact on the world through innovative technology and exceptional customer experiences.
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