Solutions Engineer • Senior

Who you are

You have ideally 12+ years of related experience in a customer-facing role, with a minimum of 7 years in pre-sales, navigating complex enterprise software sales cycles with multiple stakeholders. Your experience includes at least 3 years with modern scripting languages such as Python, Node.js, and SQL, as well as popular programming languages like C++, Java, and C#. You have a strong background in designing scalable and highly available distributed systems, both in the cloud and on-premises. Your ability to work closely with customers to review complex architecture and provide tailored solutions is a key strength.

You thrive in a collaborative environment, working alongside seasoned technical sales professionals, software architects, and developers. Your passion for technology and customer success drives you to ensure that solutions align with customer needs. You are a trusted advisor to a diverse range of users, from startups to large enterprise IT organizations, and you excel at solving business problems through innovative solutions.

Desirable

Experience with MongoDB's data platform is a plus, as is familiarity with cloud technologies and deployment strategies. You are comfortable engaging with technical and non-technical stakeholders alike, ensuring that all parties are aligned and informed throughout the sales process. Your strong communication skills enable you to articulate complex technical concepts in an accessible manner, fostering trust and collaboration.

What you'll do

In this role, you will be responsible for guiding customers through the design and implementation of reliable, scalable systems using MongoDB's data platform. You will collaborate closely with sales executives to identify customer needs and develop tailored solutions that address their unique challenges. Your expertise will play a crucial role in winning deals and driving business growth.

You will engage with customers throughout the sales cycle, from initial discussions to post-sale support, ensuring that they are equipped to leverage MongoDB's solutions effectively. Your technical acumen will allow you to provide insights and recommendations that enhance customer satisfaction and success. You will also contribute to the development of best practices and resources that support the broader pre-sales team.

What we offer

MongoDB offers a competitive salary range for this role in the U.S., between $118,000 and $231,000 USD, along with a comprehensive benefits package that includes parental leave, fertility and adoption assistance, a 401(k) plan, mental health counseling, and access to transgender-inclusive health insurance coverage. We foster a culture of collaboration and innovation, encouraging our team members to grow and succeed in their careers. Join us in shaping the future of data management and making a meaningful impact on our customers' success.