About Moss
Transforming spend management for mid-sized businesses
Key Highlights
- $146 million raised in Series A funding
- Based in Mitte, Berlin with 201-500 employees
- Client roster includes startups like Hometogo and Grover
- Offers corporate credit cards with higher spending thresholds
Moss is a fintech company based in Mitte, Berlin, specializing in spend management solutions for mid-sized businesses. With $146 million raised in Series A funding, Moss aims to revolutionize corporate finance management by normalizing the use of corporate credit cards in Europe. Their platform offe...
π Benefits
Moss offers equity options, unlimited PTO, a learning budget, and mental health support, including 1-on-1 coaching. Employees enjoy the flexibility to...
π Culture
Moss fosters a unique culture focused on transforming financial management for SMBs, encouraging innovation in corporate credit usage. The company val...
Skills & Technologies
Overview
Moss is hiring a Senior Commercial Data Analyst to drive data-driven decisions for their Customer Success team. You'll analyze customer behavior and build dashboards to improve retention and engagement. This role requires strong analytical skills and experience in data visualization tools.
Job Description
Who you are
You have 5+ years of experience as a data analyst, with a strong focus on customer insights and engagement metrics. Your analytical expertise allows you to identify trends and opportunities that drive customer retention and expansion. You are proficient in SQL and have experience with data visualization tools like Tableau and Power BI, enabling you to present actionable insights to senior leadership. You thrive in a B2B SaaS environment and understand the importance of data accuracy and integrity in reporting. You are a strong communicator, capable of collaborating with cross-functional teams to achieve business goals.
Desirable
Experience in a Customer Success or similar role is a plus, as is familiarity with customer engagement metrics and strategies. Knowledge of data quality management practices will help you maintain the integrity of the data you work with.
What you'll do
In this role, you will analyze customer usage, adoption, and engagement data to identify trends, risks, and opportunities. You will package and present actionable recommendations to senior leaders to drive retention and expansion within our existing customer base. Building and maintaining dashboards to track key Customer Success metrics such as spend, NRR, churn, product adoption, and health scores will be a key part of your responsibilities. You will ensure data accuracy and maintain reporting integrity, which is crucial for making informed decisions. Your insights will directly impact how Moss helps customers realize the full value of the platform through actionable data insights.
What we offer
Moss provides a unique team culture driven by impact and growth, where every team member is encouraged to learn and excel. We offer benefits such as 20 days of βwork from abroadβ and a 600 EUR/GBP Learning & Development Budget. You will be part of a growing B2B SaaS business that values your contributions and supports your career development. Join us in making Moss a lasting success while enjoying a collaborative and innovative work environment.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Moss.
Similar Jobs You Might Like
Based on your interests and this role
Data Analyst
Trint is hiring a Senior Commercial Data Analyst to develop and maintain analytics reports and dashboards that support data-driven decision-making for marketing and sales teams. You'll work with tools like Google Analytics and Looker, requiring 5+ years of experience in a similar role.
Data Analyst
GetYourGuide is hiring a Senior Data Analyst to drive measurement and strategy within the Product Analytics team. You'll utilize SQL and Google Analytics to analyze customer behavior and inform product decisions. This role requires strong analytical skills and experience in data-driven environments.
Data Analyst
N26 is hiring a Senior Reporting Data Analyst to support the French Regulatory Reporting team by developing and optimizing data models and pipelines. You'll work with SQL and ensure high-quality data for regulatory submissions.
Data Analyst
HelloFresh is seeking a Senior Data Analyst for their Growth Analytics team to provide insights that optimize marketing campaigns. You'll work with SQL and various analytics tools to support decision-making processes. This role requires proven experience in Growth analytics.
Marketing Analyst
HelloFresh is hiring a Senior Marketing Data Analyst to drive data-informed decision-making within their Global Marketing Analytics organization. You'll work with SQL and Google Analytics to turn data into strategic recommendations and enhance marketing performance. This role requires strong analytical skills and experience in marketing analytics.