
About Moveworks
AI-driven IT support for modern workplaces
Key Highlights
- Headquartered in Mountain View, CA with 501-1000 employees
- $305 million raised in Series B funding
- 30% of IT support tickets resolved within weeks of implementation
- Upcoming acquisition by ServiceNow to enhance service reach
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
π Benefits
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
π Culture
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...
Skills & Technologies
Overview
Moveworks is hiring a Senior DevOps Engineer to design and manage their AWS cloud infrastructure. You'll work with Kubernetes and various monitoring tools to ensure system reliability and performance. This role requires 4 to 6 years of experience in DevOps engineering.
Job Description
Who you are
You have 4 to 6 years of experience in DevOps engineering and administration, with a strong technical background in designing and building AWS cloud infrastructure. You possess extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, and Cloud Formation, ensuring that security practices are top-notch. Your knowledge of networking concepts such as VPN, AWS VPC, and DNS allows you to troubleshoot network issues effectively. You have hands-on experience deploying and managing Kubernetes clusters, Vault, and Istio, which are crucial for maintaining a robust infrastructure.
You understand the importance of observability and reliability in systems, and you have experience managing monitoring and alerting infrastructure using tools like Prometheus and Grafana. Your familiarity with CI/CD pipelines and infrastructure as code enables you to automate the provisioning and management of the Moveworks application stack across different environments. You are also well-versed in disaster recovery processes and security areas, including data backup and recovery, replication, and AWS KMS.
What you'll do
In this role, you will closely collaborate with platform, machine learning, search, data, and frontend teams to understand their DevOps and infrastructure needs. You will influence the DevOps roadmap and lead various projects to enhance the infrastructure. Your primary responsibility will be to design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure, ensuring scalability, performance, observability, resilience, and cost optimization.
You will own all Kubernetes clusters and service deployments, improving the observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure. Additionally, you will build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage the application stack across different environments. You will also design and manage networking infrastructure with best-in-class security practices at multiple Moveworks office sites, working closely with the security team to enhance the privacy and security posture of the infrastructure.
What we offer
At Moveworks, you will be part of a leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter and faster. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to make the world work better for everyone.
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