Technical Lead • Lead

Who you are

You have a strong background in AI and machine learning, with a focus on building scalable systems — your experience includes optimizing generative conversational systems and applying abstraction and scalability principles to complex problems. You thrive in collaborative environments, working closely with cross-functional teams to innovate and solve unsolved challenges in enterprise AI.

You possess a deep understanding of user behavior data and how to leverage it for informed decision-making — your analytical skills enable you to iterate rapidly on new ideas and enhance product offerings. You are passionate about building robust infrastructures that support a wide range of use cases and user demands, ensuring high-quality engineering standards.

Your leadership experience includes guiding teams through the complexities of developing AI products — you are adept at mentoring engineers and fostering a culture of innovation and excellence. You are excited about the opportunity to work at the forefront of enterprise AI, contributing to a product that transforms how organizations operate.

Desirable

Experience with large-scale AI deployments and familiarity with various chat channels is a plus — you understand the nuances of scaling AI solutions to meet the needs of hundreds of millions of users. A background in data collection and feedback mechanisms will enhance your ability to adapt and optimize generative AI models effectively.

What you'll do

As a Technical Lead at Moveworks, you will be responsible for scaling and optimizing our Generative AI product to meet the growing demands of enterprise users — your role will involve collaborating with machine learning experts to enhance the conversation engine and improve its performance across multiple use cases. You will construct an extensive product infrastructure that includes user-friendly interfaces, empowering engineers and configurators to customize and optimize generative AI models seamlessly.

You will lead initiatives to collect data and feedback from users, using this information to inform product enhancements and drive innovation — your ability to analyze user behavior will be crucial in making data-driven decisions that shape the future of our AI solutions. You will work closely with cross-functional teams, rapidly iterating on new ideas and ensuring that our product remains at the cutting edge of technology.

Your challenge will be to enhance the end-to-end product infrastructure, ensuring it meets the highest engineering quality and robustness standards — you will be instrumental in driving the technical direction of the team and mentoring junior engineers to foster their growth and development.

What we offer

At Moveworks, you will join a team of pioneers in enterprise AI, working on groundbreaking solutions that are trusted by over 350 leading organizations — we offer a collaborative and innovative work environment where your ideas are valued and encouraged. You will have the opportunity to work on projects that have a significant impact on operational efficiency and employee experience across various industries.

We provide competitive compensation and benefits, along with opportunities for professional growth and development — you will be part of a culture that prioritizes innovation and excellence, allowing you to thrive in your career. Join us in transforming the future of enterprise AI and making a lasting impact on how organizations operate.