Support Engineer • Entry-Level

Who you are

You are looking to launch your career in technology and are eager to support critical Government systems. As a Junior/Trainee Software Applications Support Engineer, you are ready to engage with various Central Government clients and contribute to meaningful projects. You understand the importance of meeting eligibility criteria for British Government roles, including the Baseline Personnel Security Standard (BPSS) and potential Security Check (SC) clearance. You are adaptable and willing to relocate if necessary, which can enhance your placement options.

You value diversity and inclusion in the workplace and are excited about joining a company that prioritizes these principles. You are committed to continuous learning and are enthusiastic about receiving specialist training through the mthree Alumni Graduate Programme. You are ready to embrace the challenges of working in a dynamic environment while supporting essential systems that make a real difference.

What you'll do

In this role, you will support various software applications used by Central Government clients, ensuring they operate smoothly and efficiently. You will receive training that equips you with the necessary skills to troubleshoot and resolve issues effectively. Your responsibilities will include assisting users with software-related inquiries, documenting solutions, and collaborating with senior engineers to improve application performance. You will also participate in interviews with Central Government client partners to understand their needs and how best to support them.

As part of the mthree Alumni Graduate Programme, you will have access to ongoing career support and development opportunities. You will work closely with experienced professionals who will guide you in your career journey. Your role may involve flexibility in terms of location, as some positions may require relocation to meet client needs. You will be part of a team that values collaboration and strives to create an inclusive environment where everyone can thrive.

What we offer

mthree offers a unique opportunity to start your career in technology with no training bonds or hidden fees. You will receive specialist training and ongoing support as you work with major UK Central Government departments. The company is committed to creating an inclusive environment that celebrates diverse backgrounds and perspectives. You will have the chance to work on systems that have a significant impact on society, contributing to projects that support the UK Government's objectives. With a focus on well-being and continuous learning, mthree provides a supportive atmosphere for your professional growth.