Narvar

About Narvar

Transforming post-purchase experiences for retailers

🏢 Tech👥 201-500 employees📅 Founded 2012📍 Downtown, San Mateo, CA💰 $64m3.4
B2BCustomer serviceData AnalysisDelivery

Key Highlights

  • Over 2 billion shipments processed since 2012
  • 1,500+ retail clients including Sephora & GAP
  • $64 million raised in Series B funding
  • Headquartered in San Mateo, CA with a global presence

Narvar, headquartered in San Mateo, CA, is a leading customer experience platform that enhances post-purchase interactions for retailers. Since its founding in 2012, Narvar has facilitated over 2 billion shipments and serves more than 1,500 clients, including major brands like Sephora, GAP, and Levi...

🎁 Benefits

Narvar offers comprehensive health, vision, and dental insurance, along with generous parental leave and flexible time off. Employees enjoy a hybrid w...

🌟 Culture

Narvar's culture is centered on simplifying complex delivery processes for retailers, fostering a data-driven environment that prioritizes customer ex...

Narvar

Software Engineering Senior

NarvarCanada - Remote

Posted 2d ago🏠 RemoteSeniorSoftware Engineering📍 Canada💰 $180,000 - $230,000 / yearly
Apply Now →

Job Description

We’re introducing Rust where correctness, performance, and reliability truly matter.

Narvar is a multi-language platform, and we’re intentional about where we apply Rust. We’re looking for senior engineers to help us bring Rust into the backbone of the system — the parts that must be fast, safe, and correct under real-world scale.

This role is for engineers who want agency: people who enjoy identifying the right problems, choosing the right tools, and owning systems end-to-end. You won’t be handed a narrow ticket queue. You’ll help decide what gets built and how it should be built.

What You’ll Work On

  • Design and build high-correctness Rust services that sit on critical platform paths
  • Introduce Rust into areas where safety, determinism, and performance are essential
  • Own systems from architecture → implementation → rollout → operations
  • Make real decisions around concurrency, async boundaries, data integrity, and failure modes
  • Work across service boundaries in a polyglot environment (Rust alongside other stacks)
  • Collaborate with product, design, and frontend engineers to build systems that are technically sound and product-aware
  • Improve reliability, observability, and system behavior through design, not just patching
  • Mentor other engineers and raise the bar on system quality and ownership

What We’re Looking For

We care more about judgment and ownership than credentials.

You’re likely a strong fit if you:

  • Have built and operated distributed systems in production
  • Have deep hands-on Rust experience (not just experiments or side projects)
  • Understand where Rust shines — and where it doesn’t
  • Are comfortable reasoning about concurrency, async systems, and correctness guarantees
  • Have experience designing APIs and data contracts that evolve safely over time
  • Have worked with relational and/or NoSQL databases at scale
  • Have deployed and operated services in AWS or GCP (We are a GCP Shop though!)
  • Take initiative naturally and are comfortable operating with ambiguity
  • Communicate clearly and make tradeoffs explicit

Signals That You’ll Thrive Here

These aren’t hard requirements, but strong indicators:

  • You’ve worked in startup or high-ownership environments
  • You’ve owned systems in production, including on-call responsibility
  • You’re comfortable moving across the stack when needed (backend-first, full-stack aware)
  • You’ve influenced architecture by earning trust, not by mandate
  • You use modern tooling (including AI-assisted workflows) to increase leverage, not outsource thinking

(Note: we care about outcome and judgment, not how flashy your tools are.)

Why Rust at Narvar?

Because some parts of the system deserve stronger guarantees.

We use Rust where:

  • Bugs are expensive
  • Latency and throughput matter
  • Safety and correctness are non-negotiable

You’ll help define where Rust belongs, not just write Rust in isolation.

Why Narvar (From an Engineer’s Perspective)?

  • Real scale, real customers, real impacts
  • Startup-level ownership with platform-level impact
  • Teams that value thinking, judgment, and responsibility

Low ego, high trust, and room to do your best work

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location. 
Narvar Pay Range
$180,000$230,000 CAD

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