About Nebius AI
Empowering AI with robust infrastructure solutions
Key Highlights
- Publicly traded on Nasdaq, expanding AI infrastructure market
- Headquartered in Amsterdam with hubs in the US, Europe, and Israel
- Team of around 400 skilled engineers focused on AI/ML
- Specializes in large-scale GPU clusters and cloud platforms
Nebius is a Nasdaq-listed company headquartered in Amsterdam, specializing in AI infrastructure solutions. With a team of around 400 engineers, Nebius provides large-scale GPU clusters and cloud platforms designed to support the rapid growth of the AI industry. The company has established R&D and co...
🎁 Benefits
Nebius offers competitive equity packages, a flexible PTO policy, and opportunities for remote work. Employees also benefit from a learning budget to ...
🌟 Culture
Nebius fosters a culture centered around engineering excellence and innovation in AI infrastructure. The company values collaboration across its globa...
Skills & Technologies
Overview
Nebius AI is hiring a Data Center IT Support Manager to oversee technical support operations within the data center. You'll manage ticket queues and coordinate work for technicians while ensuring operational stability. This role requires strong skills in IT support and infrastructure management.
Job Description
Who you are
You have extensive experience in IT support management, with a strong background in overseeing technical operations within data centers. Your expertise includes managing ticket queues and ensuring compliance with service level agreements (SLAs). You excel in coordinating work for technicians based on urgency and skillset, ensuring that all issues are resolved promptly and efficiently.
You possess hands-on experience with server hardware support, including rack-and-stack activities and cabling. Your technical knowledge extends to power and cooling systems, allowing you to effectively coordinate with facilities teams on mechanical and electrical-related issues. You are a proactive problem solver, acting as the on-site coordination point during incidents and outages, ensuring that operations run smoothly.
What you'll do
As the Data Center IT Support Manager, you will oversee daily technical support operations, managing the ticket queue and assigning tasks to on-site technicians. Your role will involve ensuring timely resolution of IT and infrastructure-related issues while maintaining service levels and operational stability. You will coordinate hands-on support activities, including server hardware maintenance and cabling tasks, while also collaborating with facilities teams to address power and cooling needs.
You will act as the primary point of contact during incidents, ensuring effective communication and coordination among team members. Your leadership will be crucial in maintaining high standards of service and operational efficiency within the data center. You will also be responsible for implementing best practices in IT support and continuously improving processes to enhance service delivery.
What we offer
Nebius AI provides a competitive salary and a comprehensive benefits package, along with opportunities for professional growth within the company. We value a dynamic and collaborative work environment that encourages initiative and innovation. As we continue to grow and expand our products, we invite you to join us in shaping the future of AI and cloud computing.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Nebius AI.
Similar Jobs You Might Like
Based on your interests and this role
It Support
Nebius AI is hiring a Data Center IT Support Manager to oversee IT infrastructure maintenance and support operations. You'll manage a team of engineers and ensure high service levels across hardware and network activities. This role requires strong leadership and technical oversight.
It Support
Nebius AI is hiring a Data Center IT Technician to maintain and optimize IT infrastructure within their data center. You'll work with cutting-edge technologies in cloud computing and infrastructure management. This position is ideal for entry-level candidates looking to grow in the AI and cloud computing space.
It Support
Nebius AI is hiring an Advanced IT Data Center Technician to troubleshoot and solve data center IT hardware issues. You'll work with Linux and networking technologies in London. This position requires advanced technical expertise in hardware troubleshooting.
It Manager
Nebius AI is seeking an IT Manager to oversee the maintenance and efficiency of their data center's IT infrastructure. You'll lead a team in a cutting-edge environment focused on AI cloud infrastructure. This role requires strong leadership and technical skills in data operations and cloud computing.
Data Center It Manager
Nebius AI is hiring a Data Center IT Manager to oversee operations in their data centers, focusing on AI cloud infrastructure. You'll work in a collaborative environment with a team of experts in AI and high-performance computing. This role requires experience in data center management and operations.