Program Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience in project management systems and tools. You understand the importance of cross-functional collaboration and have a knack for building effective operational plans that drive results. Your ability to work with diverse teams, both internal and external, sets you apart in ensuring that retail operations run smoothly.

You are detail-oriented and have a proven track record of developing standard operating procedures (SOPs) that enhance efficiency. Your experience in managing workflows across various departments, such as product development, marketing communications, and finance, allows you to navigate complex organizational structures effectively. You are passionate about creating memorable experiences for consumers and understand how retail operations contribute to the overall success of a brand.

What you'll do

As the Retail Program Manager at Netflix, you will be responsible for developing and evolving the Retail Operational Model to maximize commerce and conversation at Netflix House. You will collaborate with teams across product development, creative, and operations to ensure that the retail offerings align with the brand's vision and consumer expectations. Your role will involve managing project timelines, coordinating with vendors and agencies, and ensuring that all retail activities are executed flawlessly.

You will lead the charge in implementing project management tools that streamline workflows and enhance communication among teams. By establishing clear SOPs, you will help the Retail team function effectively and efficiently, ensuring that every aspect of the retail experience is optimized for success. Your ability to analyze data and consumer feedback will be crucial in refining retail strategies and offerings.

What we offer

At Netflix, you will be part of a dynamic team that values creativity and innovation. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work in an environment that encourages diversity and inclusion, where your ideas and contributions are valued. Join us in shaping the future of entertainment and creating unforgettable experiences for fans around the world.