Product Analyst • Mid-Level

Who you are

You have a strong background in product analysis and are comfortable working with complex business processes. Your experience includes designing and architecting solutions that leverage AI technologies to enhance customer experiences. You are adept at translating technical requirements into actionable plans and guiding teams through the implementation process. You thrive in collaborative environments and enjoy working closely with customers and cross-functional teams to drive successful outcomes. Your analytical mindset allows you to identify opportunities for improvement and innovation in AI-driven workflows. You are passionate about leveraging technology to transform customer experiences and are excited about the potential of AI in enterprise solutions.

Desirable

Experience with AI technologies and platforms is a plus, as is familiarity with customer experience management. You may have worked in roles that required you to engage with stakeholders at various levels, ensuring that their needs are met through effective product solutions. A background in project management or technical consulting would also be beneficial, as it would enhance your ability to manage deployments effectively.

What you'll do

As an Agentic Product Analyst at Netomi, you will take on the responsibility of designing and deploying AI solutions tailored for enterprise customers. You will work closely with customers to understand their unique needs and translate those into AI-driven workflows that enhance their operations. Your role will involve defining integration blueprints and ensuring that all technical aspects of the deployment are executed flawlessly. You will collaborate with Customer Success Managers, Integration Engineers, and QA teams to ensure that every deployment meets the highest standards of quality and effectiveness. You will also be involved in continuous improvement efforts, analyzing deployment outcomes and making recommendations for enhancements. Your strategic insights will help shape the future of AI solutions at Netomi, driving efficiency and innovation across customer journeys.

What we offer

At Netomi, you will be part of a dynamic team that is at the forefront of the AI revolution in customer experience. We offer a collaborative work environment where your contributions will directly impact the success of our enterprise solutions. You will have the opportunity to work with leading global brands and be part of a mission-driven company that values innovation and excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering diverse talent and perspectives within our team.