NeuraFlash

About NeuraFlash

Transforming customer journeys with data-driven solutions

🏢 Tech, Corporate👥 251-1K📅 Founded 2016📍 Burlington, Massachusetts, United States

Key Highlights

  • Top-tier consulting partner of Salesforce and AWS
  • Headquartered in Burlington, Massachusetts
  • Specializes in optimizing employee and customer experiences
  • Serves a diverse range of industries with measurable impact

NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...

🎁 Benefits

NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...

🌟 Culture

NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...

Overview

NeuraFlash is hiring a Salesforce Solution Architect for their Service Cloud Voice team to craft intelligent solutions integrating Salesforce and AI technologies. You'll work with Salesforce Einstein and Amazon Connect to revolutionize workflows and enhance customer experiences.

Job Description

Who you are

You have a strong background in Salesforce solutions, particularly with Service Cloud Voice, and are passionate about leveraging AI to drive business transformation. Your experience includes integrating various technologies to create seamless workflows that elevate customer experiences. You thrive in collaborative environments, working alongside experts to push the boundaries of what's possible with AI and Salesforce. You are adept at developing advanced AI-powered bots and streamlining business operations, ensuring that your solutions deliver tangible results. Your ability to communicate effectively with both technical and non-technical stakeholders makes you a valuable asset in any project. You are excited about the future of generative AI and are eager to contribute to innovative projects that shape the digital landscape.

What you'll do

In this role, you will collaborate with a team of trailblazing experts to develop intelligent solutions that integrate Salesforce Einstein and Service Cloud Voice. You will be responsible for crafting advanced AI-powered bots that enhance customer interactions and streamline business processes. Your work will involve leveraging Amazon Connect to create impactful customer outcomes, ensuring that organizations can stay ahead in an ever-evolving digital landscape. You will also engage in continuous learning and experimentation with cutting-edge technologies, contributing to the development of tailored strategies that meet client needs. As part of your responsibilities, you will address client inquiries and provide solutions that align with their business goals. You will celebrate team successes and foster a fun, collaborative work environment, making NeuraFlash a great place to grow your career.

What we offer

At NeuraFlash, you will be part of a dynamic team that values innovation and creativity. We offer a supportive work culture where you can thrive and make a significant impact in the AI space. You will have opportunities for professional development and growth, working on projects that are at the forefront of technology. We believe in celebrating achievements, both big and small, and fostering a sense of community within our teams. Join us in redefining the future of business through AI and groundbreaking technologies.

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