About NeuraFlash
Transforming customer journeys with data-driven solutions
Key Highlights
- Top-tier consulting partner of Salesforce and AWS
- Headquartered in Burlington, Massachusetts
- Specializes in optimizing employee and customer experiences
- Serves a diverse range of industries with measurable impact
NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...
🎁 Benefits
NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...
Solutions Engineer
NeuraFlash • Alberta - Remote
Skills & Technologies
Overview
NeuraFlash is seeking a Salesforce Solution Architect for Service Cloud Voice to redefine business through AI and innovative technologies. You'll work with Salesforce Einstein and Agentforce to create intelligent solutions. This role requires expertise in Salesforce and AI technologies.
Job Description
Who you are
You have a strong background in Salesforce solutions, particularly with Service Cloud Voice, and are passionate about leveraging AI to enhance customer experiences. Your experience includes integrating various technologies to create seamless workflows that drive business success. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful solutions. You are adaptable and eager to learn, always staying ahead of the curve in the rapidly evolving tech landscape. Your communication skills allow you to effectively convey complex ideas to both technical and non-technical stakeholders. You understand the importance of celebrating team successes and fostering a positive work culture.
What you'll do
As a Salesforce Solution Architect at NeuraFlash, you will be responsible for designing and implementing innovative solutions that leverage Salesforce technologies, including Service Cloud Voice and Einstein. You will collaborate with clients to understand their needs and develop tailored strategies that enhance their operations. Your role will involve integrating AI capabilities into existing workflows, ensuring that solutions are not only effective but also scalable. You will work with a team of experts to push the boundaries of what's possible with AI and Salesforce, driving innovation at scale. You will also participate in the development of advanced AI-powered bots and predictive analytics tools, contributing to the overall success of the organization. Your work will directly impact customer outcomes, helping organizations navigate the complexities of digital transformation.
What we offer
At NeuraFlash, you will be part of a dynamic team that values creativity and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. Our culture encourages fun and celebration, whether through team-building activities or recognizing individual achievements. You will have the opportunity to work on cutting-edge projects that shape the future of AI and business technology. We believe in empowering our employees to make a difference and drive meaningful change in the industry.
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