Client Manager • Mid-Level

Who you are

You have a strong background in client management, particularly in employee benefits, and are adept at establishing trust and rapport with clients through effective communication. Your interpersonal skills enable you to connect with clients quickly, whether through email or phone, ensuring their needs are met efficiently. You thrive in a fast-paced, technology-driven environment and are open to learning new systems to enhance service delivery. You are ambitious and agile, capable of juggling competing priorities while maintaining a focus on client satisfaction.

You enjoy working with a diverse team and are motivated by the opportunity to partner with leading consultants in the industry. Your problem-solving skills allow you to think outside the box, providing unique services tailored to each client's needs. You understand the importance of accountability and collaboration, and you are committed to seeing the big picture while getting the job done. You believe in having fun while working hard and contributing to a positive team culture.

What you'll do

As a Total Rewards Client Manager, you will be responsible for assisting Newfront's employee benefits clients on a day-to-day basis. Your role will involve servicing clients with the optimal combination of employee benefit programs, communication, and service administration. You will work closely with mid-sized to large clients in the tech and biotech industries, ensuring they achieve their business goals through effective benefits management. Your responsibilities will vary from day to day, providing you with tremendous growth opportunities as you adapt to the unique needs of each client.

You will collaborate with your team to deliver exceptional service, leveraging technology to streamline processes and enhance client experiences. Your ability to manage competing priorities will be crucial as you navigate the dynamic nature of client needs. You will also have the opportunity to contribute ideas and solutions that drive innovation within the team, fostering an inclusive environment where everyone's input is valued.

What we offer

Newfront offers a supportive and inclusive work environment where you can thrive as a Total Rewards Client Manager. You will have the chance to work with fun and energetic clients, contributing to their success while developing your skills in a technology-driven setting. We believe in accountability and teamwork, and we encourage you to apply even if your experience doesn't match every requirement. Join us and be part of a team that values collaboration, creativity, and a commitment to excellence.