Voip Application Engineer • Senior

Who you are

You have hands-on experience with VoIP technologies and a strong understanding of VoIP protocols such as SIP, RTP, and WebRTC. Your background includes application troubleshooting and integration in both cloud-based and on-premise environments, ensuring that you can effectively support and develop VoIP applications. You thrive in collaborative environments, working closely with engineering, operations, and product teams to deliver seamless integration of VoIP services. Your ability to ensure the reliability, performance, and scalability of VoIP applications is crucial to your success in this role.

You are customer-obsessed and understand that meaningful connections drive better business outcomes. You are forward-thinking and innovative, always looking for ways to improve customer experiences through technology. Your passion for technology and customer service aligns perfectly with Nextiva's mission to redefine customer experiences.

What you'll do

In this role, you will be responsible for the design, implementation, and maintenance of VoIP applications. You will ensure their reliability and performance while contributing to the development of new voice-related features and products. You will collaborate with cross-functional teams to integrate VoIP services seamlessly into existing systems. Your expertise will guide the troubleshooting of VoIP applications, ensuring that any issues are resolved quickly and efficiently.

You will also play a key role in developing and supporting VoIP applications, leveraging your knowledge of telephony systems to enhance the overall user experience. Your contributions will directly impact how businesses connect with their customers, making your work vital to the success of Nextiva's mission. You will be part of a team that values innovation and collaboration, working together to create a conversation-centric platform that meets the needs of businesses worldwide.

What we offer

Nextiva offers a dynamic work environment where you can collaborate with incredible people and make a significant impact. We believe in fostering a culture that encourages innovation and creativity, allowing you to thrive in your role. As part of our team, you will have the opportunity to work on cutting-edge technology that transforms customer experiences. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.