About NICE
Canned wine redefined for every occasion
Key Highlights
- Largest independent canned wine brand in the UK
- Clients include Sainsburyβs, Ocado, and Chelsea FC
- Launched in 2019 with rapid growth in the market
- 100% recyclable packaging and vegan wine offerings
NICE is a pioneering canned wine brand based in London, UK, that launched in 2019. Specializing in vegan wine packaged in 100% recyclable cans, NICE is transforming the wine industry by promoting consumption in unconventional settings. With clients like Sainsburyβs, Ocado, and Chelsea FC, NICE has q...
π Benefits
Employees enjoy an endless supply of wine, daily breakfast, and a commitment to sustainability with a journey towards B Corp certification. NICE offer...
π Culture
NICE values kindness and honesty, ensuring every team member's opinion is valued. The company is focused on sustainability and community engagement, c...
Skills & Technologies
Overview
NICE is hiring an Education Professional for their Proactive AI Agents team in Manila. You'll design and execute engaging training courses leveraging artificial intelligence and machine learning. This role requires collaboration with various teams to enhance customer experiences.
Job Description
Who you are
You have a strong background in education and training, ideally with experience in technology-driven environments. Your expertise in artificial intelligence, natural language processing, and machine learning allows you to create impactful training solutions that resonate with diverse audiences. You are proactive and enjoy collaborating with cross-functional teams to meet the needs of employees, partners, and customers alike. You thrive in dynamic settings and are passionate about enhancing customer journeys through innovative training methodologies.
Desirable
Experience in the customer experience sector or with conversational AI platforms is a plus. Familiarity with cloud-hosted solutions and a knack for developing engaging content will set you apart. You are comfortable using various training tools and platforms to deliver effective learning experiences.
What you'll do
In this role, you will be part of the growing professional services team at Proactive AI Agents. You will work closely with the Education and Enablement team, Product and Practice Experts, and Implementation groups to design, develop, and execute a variety of effective training courses. Your focus will be on creating proactive and responsive training solutions that meet the support and service needs of the organization. You will seize opportunities to enhance training effectiveness and drive corporate KPIs through innovative educational strategies. Your contributions will help transform the customer experience and empower users to leverage the full potential of the Proactive AI Agents platform.
What we offer
At NICE, we offer a collaborative and inclusive work environment where your ideas and contributions are valued. You will have the opportunity to work with cutting-edge technology in the field of artificial intelligence and customer experience. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to challenge limits and set new standards in customer engagement.
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